Privacy Policy

Last updated: 06 November 2026

Identity and Role of the Data Controller

factrionix acts as the data controller for the personal data processed through this website. We are responsible for deciding how and why your personal information is collected and used in connection with our professional resource on studio production in motion. Our registered address is Fawley House, 2 Regatta Place, Marlow Road, Bourne End, Buckinghamshire SL8 5TD and we can be contacted at [email protected] or +44 (0) 300 111 4123 for any data protection enquiries.

Scope of the Notice and People It Covers

This privacy notice applies to all visitors to the site, including individuals who submit enquiries through our contact form, register for access to our resources on studio equipment setup, camera operation, lighting, sound waves or workflow optimisation for television and live shows. It covers users located in the United Kingdom and explains how we handle data under the UK GDPR and the Data Protection Act 2018.

Categories of Personal Data and Sources

We collect identification data such as name and job title, contact details including email address and telephone number, technical data such as IP address and browser type, and usage data from your interactions with the site. Information is obtained directly from you when you complete the contact form or voluntarily provide details, and indirectly through cookies and analytics tools that record how you navigate our pages on studio production topics.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process contact details to respond to enquiries about our studio production resources on the legal basis of legitimate interests in providing customer support. Technical data is processed to maintain site security and improve functionality under the same legitimate interest basis. Where you consent to marketing communications we process your data on the basis of consent. Each purpose is documented internally and reviewed regularly to ensure it remains necessary and proportionate.

Whether Providing Data Is Required and Consequences

Supplying contact information through the form is voluntary, yet without it we cannot respond to your specific questions about dynamic camera operation or lighting setups. Technical data is collected automatically and you may limit this through browser settings, although doing so could affect the performance of interactive elements on the site.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to remember preferences and analyse site usage. Full details, including how to manage these technologies, are provided in our separate Cookie Policy which is accessible via the site-wide cookie banner.

Processors, Service-Provider Categories and Recipients

Personal data may be shared with service providers who act as processors, such as hosting companies, email delivery platforms and analytics providers. These parties are contractually bound to process data only on our instructions and to apply appropriate security measures. Disclosure may also occur where required by law or to protect our legal rights.

International Transfers and Safeguards

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office to ensure an equivalent level of protection for your personal data.

Retention Periods and Criteria

Contact data is retained for up to two years after the last interaction unless you request earlier deletion. Technical logs are kept for twelve months for security purposes. Retention is determined by legal obligations, the need to resolve disputes and the ongoing relevance of the data to our studio production resource services.

Security and Data-Minimisation Practices

We implement technical and organisational measures including encryption in transit, access controls and regular security reviews. Data collection is limited to what is necessary for the stated purposes and we encourage users to provide only the information required to receive the service they seek.

Data-Subject Rights and Exercising Them

You have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to certain processing activities. To exercise these rights please contact us at [email protected] or +44 (0) 300 111 4123 and we will respond within one month.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us or using the unsubscribe link in any communication. You have an absolute right to object to direct marketing and we will cease such processing immediately upon request.

Right to Complain to the Competent Supervisory Authority

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children or Age Restrictions

Our resources on studio production are intended for adults engaged in professional television and live show work. We do not knowingly collect personal data from individuals under the age of eighteen and will delete any such information discovered.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we conduct are used solely to improve the presentation of our professional content on camera operation and workflows.

Policy Changes and Effective Date

We may update this notice to reflect changes in law or our practices. The current version is dated 06 November 2026 and any material changes will be highlighted on the site for a reasonable period before they take effect.